Conflict management in Libraries
The study "Conflict Management in Libraries" is an attempt to understand conflict, its genesis and various methods applied by the library professionals in libraries to mange the conflict. The aim of the study is to investigate about the styles of subordinates, adopted by the library professionals. Conflict management in libraries is interdisciplinary in nature drawing form the discipline of sociology, psychology, management , organizational behaviour and library & information science. It is hoped that , the study will be of help to the library professionals with valuable insights into their conflict management strategies.
A good number of studies of conflict of conflict management have been conducted on industrial employees, managers, engineers and executives. But, no study in-depth is available on library professionals in India.
Needless to say, that study is aimed to be a pioneering one which draws heavily on earlier such undertaken by thinkers in the area of behavioural studies, investigates and integrates with the contemporary situations pertaining to management of conflict in Library Systems.
Conflict Management in Libraries
Rs. 875
Additional information
| ISBN | 9788170005544 |
|---|---|
| Year of Publication | 2009 |
| Binding | HardBound |
| Pages | 344 |
| Edition | |
| Language | English |
Acknowledgements
Preface
1. Organizational Conflict : Conceptual Framework
1.1 Conflict Defined
1.2 Conflict : Distinct From Competition
1.3 Stages of Conflict
1.4 Conflict Process
1.5 Levels of Conflict
1.6 Effects of Conflict
1.7 Conflict & Organizational Outcome
1.8 Philosophy of Conflict
1.9 Causes of Conflict
References
2. Conflict Management : Approaches and Modes
2.1 Meaning of Conflict Management
2.2 Conflict Resolution & Conflict Management
2.3 Behavioural Styles
2.4 Conclusion
References
3. Conflict Management : A Historical Perspective
3.1 Conflict : Its Aspects
3.2 Conflict Management
3.3 Conclusion
References
4. Library Management and Conflict : An Emperical View
4.1 Conflict Issues
4.2 Conflict Issues : Summarised
4.3 Causes of Interpersonal Conflict
4.4 Summary of Causes of Interpersonal Conflict
4.5 Conclusion
5. Managing Conflict in Libraries :
Styles and Strategies
5.1 Styles of Conflict Management
5.2 Styles of Conflict Management : Designation-wise
5.3 Conflict Management Style : Across the Hierarchy
5.4 Styles of Conflict Management : Library wise Analysis
5.5 Styles of Conflict Management in University Libraries : Summary
5.6 Styles of Conflict Management in Different Categories Of University Libraries
5.7 Styles of Conflict Management : Male/Female Wise
5.8 Styles of Conflict Management : Age wise
5.9 Styles of Conflict Management : Qualifications- Wise
5.10 Styles of Conflict Management : Summarized
5.11 Inter-correlations Among Five Conflict Management Styles with Superiors/Peers/ Subordinates
5.12 Conclusion
6. Conclusions
6.1 Issues of Conflict in University Libraries
6.2 Causes of Conflict in University Libraries
6.3 Styles of Conflict Management in University Libraries
6.4 Some Observations
Bibliography
Documents Consulted
Webliography
List of Abbreviations
Author Index
Subject Index
