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Evaluating Networked Information Services

Author: Charles R. Mc Clure John Carlo Bertot

Rs. 950

Additional information

ISBN 9788170005407
Year of Publication 2008
Binding HardBound
Pages 364
Edition
Language English
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KEY THEMES AND ISSUES
While this book provides readers with models, tools, techniques, and specific examples of network evaluation activities, it is evident that a number of key themes and Issues remain regarding network assessment studies Identified below are several of these themes.
Rapidly Evolving and Changing Context for Evaluation
Network Evaluation Requires New and Different Methodologies
Cross-Discipline Education and Training
Convincing Organizations of the Importance of Evaluation
Integrating Technical and Social Evaluation Research Perspectives
Networked Information Services Evaluation: Not an Exact Science
Need for Additional Research
Organization of the book
Extending Evaluation Research for Networked Services

List of Figures and Tables
Introduction
Chapter 1 : Theory and Practice in the Networked Environment : A European Perspective------Geoffrey Ford
Chapter 2 : Evaluating Children's Resources and Services in a Networked Environment---------Eliza T. Dreasng and Melissa Gross
Chapter 3 : Scenarios in the Design and Evaluation of Networked Information Services: An Example from Community Health-------------Ann Peterson Bishop, Bharat Mehra, Imani Bazzell, and Cynthia Smith
Chapter 4 : Assessing the Provision of Networked Services: ERIC as an Example-------R. David Lankes
Chapter 5 : Assessing Interoperability in the Networked Environment: Standards, Evaluation, and Test beds in the Context of Z39.50-----------William E. Moen, Ph, D.
Chapter 6 : Choosing Measures to Evaluate Networked Information Resources and Services: Selected Issues------Joe Ryan, Charles R. McClure, and John Carlo Bertot
Chapter 7 : Using Electronic Surveys to Evaluate Networked Resources: From Idea to Implementation: ----------Dr. Jonathan Lazar and Dr. Jennifer Preece
Chapter 8 : User---Centered Evaluation and Its Connection to Design--------Carol A. Hert
Chapter 9 : Digital Reference Services in Public and Academic Libraries ----------Joseph janes
Chapter 10 : Introduction to Log Analysis Techniques: Methods for Evaluating Networked Services--------Jeffrey H. Rubin
Chapter 11 Policy Analysis and Networked Information : "There Are Eight Million Stories -------Philip Doty
Chapter 12 Using U.S. Information Policies to Evaluate Federal Web Sites -------------Charles R. McClure and J. Timothy Sprehe
Chapter 13 : Measurement and Evaluation in the Networked Information World----------Clifford Lynch
About the Editors
Index

Charles R. McClue is the Francis Eppes Professor of Information Studies and Director of the Information Use Management and Policy Institute at Florida State University www.ii.fsu.edu. McClue has written extensively o topics related to planning and evaluation of Information services, information resources management and Federal Information Policy. He is the co-author (with John Carlo Bertot) of Public Libraries and the Internet 2000, funded and published by the National Commission on Libraries and Information Science (see http://www.nclis.gov) and is currently completing a study funded by the U.S. Energy Information Administration, the Government Printing Office, and the Defense Technical Information Center to produce performance measures that assess Federal Web sites. McClure is also President of Information Management Consulting Services, Inc. Additional information about McClure can be found at http://slis-two.lis.fsu.edu/p-cmcclure.
E-mail: cmcclur@lis.fsu.edu
John Carlo Bertot is Associate Professor in the School of Information studies and Associate Director of the Information Use Management and Policy Institute at Florida State University http://www.ii.fsu.edu Bertot was the co-principal investigator for the National Leadership Grant funded by the Institute of Museum and Library Services (IMLS) to develop national public library statistics and performance measures for the networked environment that made this manual possible. This effort led to the book Statistics and Performance Measures for Public Library Networked Services, published by the American Library Association. At present, Bertot is co-principal investigator for an IMLS National Leadership Grant to develop a national model for col-lecting public library network statistics and performance measures, as well as an Association of Research Libraries (ARL) project to develop measurement tools for networked services and resources in ARL libraries. Bertot continues to work with public and other libraries to develop, plan, and evaluate network-based services through a variety of projects. He is also the President of Bertot Information Consultant Services, Inc. Additional information on Bertot is available at http://slis-two.lis.fsu.edu/-jcbertot.
E-mail: jcbertot@elis.fsu.edu.

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